Solution For Monitoring Physical And Virtual Telecom Networks

Over the past few decades, the digital economy has been booming. The demand for online services has been growing, and so has the pressure on telecommunication networks. Providers responded by adding new, advanced technology to their systems, but that came at a cost.

At some point, telecom companies had to operate hybrid infrastructures where diverse, advanced software complemented hardware (that was sometimes very old-school). Monitoring such infrastructures was increasingly difficult and cost companies a lot of money.

Our client, a multinational telecom software and hardware provider, approached that challenge with a product upgrade idea. It was a gateway addon that would allow telecom companies to monitor software-defined networking (SDN) and network functions virtualization (NFV).

In other words, a solution that puts bare metal and digital components on one screen. “Monitoring hybrid networks was increasingly difficult and cost telecom companies a lot of money.”

Ensoft had been developing and supporting the product the client wanted to upgrade for about a decade. The product had changed hands a few times as a result of corporate acquisitions, but every new owner had chosen to continue relying on us. So, naturally,  we were entrusted with the upgrade.